1. Introduction & Scope
This Privacy Policy ("Policy") applies to the wbjee platform and all of its services. By registering on wbjee or using any of our services, you are deemed to have accepted this Privacy Policy.
Millions of users across Bangladesh play and bet on wbjee every day. Every individual's privacy matters equally to us. We believe your personal data belongs to you — and protecting it is our responsibility.
This policy applies when you visit the wbjee website, create an account, make financial transactions, play games, or contact our customer support.
2. What types of data are collected?
Wbjee collects two types of data — information you provide directly, and information collected automatically through your use of the platform.
Information you provide directly
- Name, date of birth, and gender (collected at registration)
- Mobile number & email address
- Current address & district
- National ID (NID) or passport details (during KYC verification)
- Payment method details (bKash/Nagad/Rocket number)
- Messages & complaints submitted to customer support
Automatically collected information
- IP address & device type (mobile/desktop)
- Browser type & operating system
- Login time, session duration & page visit history
- Game history & betting patterns
- Transaction history & financial activity
- Cookies and local storage data
| Data Type | When It's Collected | Purpose |
|---|---|---|
| Identity document information | During registration & KYC verification | Mandatory |
| Contact Information | At the time of registration | Mandatory |
| Payment information | On your first transaction | Mandatory |
| Device & Log Data | On Every Visit | Automatic |
| Gaming History | Each session | Automatic |
3. How Is Your Data Used?
Wbjee uses your information only for specific, legitimate purposes. We never use your data for unnecessary or unauthorized activities.
- Account management & verification: To verify your identity and maintain the security of your account.
- Service Provision: To ensure the smooth operation of gaming services, betting, and financial transactions.
- Customer support: To properly address your complaints or queries.
- Fraud prevention: To detect suspicious activity and keep the platform secure.
- Legal obligations: To meet applicable legal and regulatory requirements.
- Service Improvement: To analyze user experience and improve the platform.
- Personalized Offers: To show you relevant bonuses and offers based on your preferences.
5. Cookies & tracking technologies
Wbjee uses cookies and similar technologies to enhance your experience and keep the platform secure. Cookies are small text files stored on your device.
Cookie Type
- Essential cookies: To maintain your login session and ensure security — these cannot be disabled.
- Functional Cookies: To remember your language preference and platform settings.
- Analytics cookies: To understand platform usage patterns (anonymized data).
- Marketing Cookies: To show you relevant offers — you can opt out at any time.
Cookie Controls
You can manage cookies at any time through your browser settings. However, disabling essential cookies may prevent wbjee from functioning properly. For more information about cookies, contact us at support@wbjee.ws.
6. Data Security Measures
Wbjee uses industry-leading technology to protect your data. Our security measures are built to international standards and kept regularly up to date.
- 256-bit SSL encryption: All data travelling between your browser and wbjee's servers is fully encrypted.
- Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
- Two-Factor Authentication (2FA): OTP verification is enabled for additional account security.
- Continuous Monitoring: Suspicious logins or activity are detected automatically.
- Data Backup: Your data is regularly backed up on secure servers.
- Regular Security Audits: Third-party security specialists conduct regular audits of wbjee's systems.
7. How long is your data retained?
Wbjee does not retain any data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account information | For the duration of active account + 5 years | Legal Obligation |
| Transaction Records | 7 years | Financial regulations |
| KYC Documents | 5 years after verification | Anti-Money Laundering Law |
| Gaming logs | 3 years | Dispute resolution |
| Cookies Data | 30 days – 1 year | By cookie type |
| Support Contact | 3 years | To maintain service quality |
Once the retention period expires, data is securely deleted or anonymized.
8. Your Data Rights
Every registered member of wbjee has certain important rights regarding their personal data. To exercise these rights, write to support@wbjee.ws.
Right to Access Your Data
You have the right to know what information wbjee holds about you. Upon request, we will provide it within 30 days.
Right to Rectification
If any of your information is incorrect, you may request a correction. wbjee will update it as promptly as possible.
Right to Erasure
You may request the deletion of any data beyond what is required to be retained by law.
Right to Object to Processing
You may object to the use of your data for marketing purposes and opt out of communications.
Right to data portability
You may request a download of your data in a standard format (such as CSV).
Right to restrict processing
In certain circumstances, you may request a temporary restriction on the processing of your data.
9. Protection of Minors' Data
Wbjee strictly refrains from providing services to anyone under 18. We understand that verifying age online isn't always straightforward — which is why we apply multiple layers of age verification.
- Date of birth is verified at the time of registration.
- Age is verified through an ID card or passport during the KYC process.
- Additional verification may be requested in suspicious cases.
- If a user is found to be under 18, their account is immediately closed.
If you believe a minor has created an account on wbjee, please notify us immediately at support@wbjee.ws.
10. Third-party services
Wbjee works with certain approved third parties in delivering its services. Strict agreements govern all data sharing with these partners.
- Payment Gateway: bKash, Nagad, Rocket — for processing transactions.
- Game software provider: For Live Casino and slots games.
- Analytics Tools: To monitor platform performance (anonymized data).
- KYC Provider: For identity verification purposes.
These third parties receive only the information necessary for their specific services and are bound by the same privacy standards as wbjee.
11. Privacy Contact
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us directly.
Wbjee will respond within 30 days to any written request to exercise your rights. For complex matters, this may extend up to 60 days, and you will be notified in advance.
The Core Pillars of Our Privacy Commitment
Why millions of people across Bangladesh trust wbjee
End-to-End Encryption
Every data transfer is secured with 256-bit SSL encryption. No one can intercept or read your information in transit.
Sale of data is strictly prohibited
Wbjee never sells your data to advertisers or businesses — that is a core principle we do not compromise on.
You own your data
You always have the right to view, correct, or delete your data — you can submit a request at any time.
No Unnecessary Collection
Wbjee collects only the information necessary to provide its services — nothing more.
Transparent Policy in Bengali
Our Privacy Policy is written in plain, simple language — no legal jargon, just straightforward information.
Regular policy review
Wbjee's privacy policy is regularly reviewed and updated to keep pace with changes in technology and applicable laws.